Patient Participation Group

We would like to invite you to join our Patient Participation Group to give your views on our practice and how we can improve our services for our patients. The Patient Participation Group meets regularly and opinions and suggestions are freely exchanged at these meetings. We use the group to disseminate information to our patients and we hope that you will feed back to us your ideas via the group. You can feedback via letter or email.

Please send your comments and suggestions to:

Patient Participation Group
Oakenhall Medical Practice
Bolsover Street
NG15 7UA

or alternatively email us at

Suggestions are also welcome through the comments box in reception.

Your comments and ideas will be passed to the group members, to be raised at the next group meeting. The next Patient Participation Group meeting is:

The Patient Participation Group would like to have representation from all age groups including our younger patients, so if you would like to join us please contact Lisa Ellison Practice Manager to express an interest.

We look forward to hearing from you.


Patient Participation Group Meeting 10 March 2022

Patient Participation Group Meeting 27 April 2022

Patient Participation Group Meeting 16 June 2022

Patient Participation Group Newsletter August 2023

Patient Participation Group Newsletter January 2024

Patient Feedback

Oakenhall Medical Practice is committed to giving the best possible service and welcomes feedback from patients and visitors.

All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affect in any way and will continue to be our highest priority.

Please let us have your comments both positive and negative by completing a Friends and Family Test.

Your comments will help us maintain our high standard of Service.

Friends and Family Test Results

How likely are you to recommend our service to friends and family if they needed similar care or treatment?

Very Good Good Neither Poor Very poor Don't know Total Written responses
Apr-23 1 1 1
May-23 0
Jun-23 0
Jul-23 0
Aug-23 0
Sep-23 0
Oct-23 0
Nov-23 8 4 12 12
Dec-23 15 3 18 18
Jan-23 5 1 6 6
Feb-23 9 1 10 10
Mar-23 10 10 10
Total 48 9 0 0 0 0 57

You "Said" - We Did

April 2024

You Said:

Asked for different furniture to facilitate foot examinations.

We Did:

Purchase new leg rest stool.

December 2023

You Said:

We would like more availability in practice to attend for annual blood tests.

We Did:

Additional clinics are now available:

Tuesday and Wednesday: 12:00 - 13:00

Thursday: 7.30 - 08:00

Friday: 12:00 - 14:00

August 2023

You said:

During the 2023 GP Survey, that we would like more time during the GP Consultation.

We Did:

Increase GP face to face consultations from 10 minutes to 15 minutes.

Our Location

NG15 7UA

Our Address
Oakenhall Medical Practice,
Bolsover Street,
NG15 7UA

Tel: 0115 963 3511

General Enquiries
Phone: 0115 963 3511

Home Visits & Emergencies
Phone: 0115 956 2298

Got A Question? Contact Us Today!

Your Doctors Surgery in Nottinghamshire

Located in a central location with ample parking.

Location & Contact

Oakenhall Medical Practice
Bolsover Street,
NG15 7UA
Tel: 0115 963 3511

NG15 7UA
Opening Hours

Monday: 08.00 – 18.00
Tuesday: 08.00 – 18.00
Wednesday: 08.00 – 18.00
Thursday: 08.00 – 18.00
Friday: 08.00 – 18.00