*Important Information: Patients who suspect they have symptoms of Coronavirus - Covid 19*

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home.

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. Only call 111 direct if you are advised to do so by the online service or you cannot go online.

The most up-to-date public guidance is always available online at:

The most up-to-date public guidance for Covid 19 Testing is always available online at:

Face Masks

Oakenhall Medical Practice continues to promote the wearing of Face Masks whilst in practice, for both patients and practice staff, to reduce the risk of transfer of Covid 19 symptoms.

Covid-19 Vaccination Programme

The Covid-19 vaccination programme Spring Booster 2023 will be offered before the end of the year for patients over the age of 75, living in a care/nursing home (dedicated to the elderly) or patients with immunosuppressed conditions. When it is your turn to be vaccinated, the NHS will contact you.

In Nottingham and Nottinghamshire, different health and care organisations including hospitals, GP practices, care homes and others are working together on the Covid-19 vaccination programme.

To book your vaccination appointment please telephone 119 or by visiting the online National booking Service: Book a coronavirus vaccination - NHS (

Appointments at the Practice (December 2022)

Oakenhall Medical Practice offer a combination of face to face and telephone consultations. If you have symptoms of Covid 19 and require a face to face appointment, the reception team will help you with your appointment and will provide specific details for your attendance.

Prescription Requesting:

Where ever possible please use online services to request your prescriptions.

To register for online services at home using NHS APP through your smart phone or tablet - please visit You will need photographic ID (e.g. passport) available.

If you do not have access to a smart phone, tablet or have not already registered for the practice based online service:

You will be able to bring your written prescription request to the practice's Portland Road Exit Door. Please remember to identify the name of the pharmacy you wish the prescription to be sent to.

Please put your request through the letter box. There is now a secure confidential collection box which will hold your prescription request. This box is emptied several times a day.

All prescriptions are now sent directly to the pharmacy you have identified. If you have not identified a pharmacy a receptionist will contact you to ask for this information.

All routine prescriptions are processed with 48 working hours.

Vaccine Certificates - Proof to Travel.

People in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from:

It may take more than a week for your identity to be checked and verified so you can use these services.

If you cannot access these online services, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.

When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the website. Make sure there is time to get proof of your vaccination status before you leave.

For more information how to register for the NHS App please view this short video: Register with the NHS app: Quick guide - YouTube

If you require support to register with the NHS APP - please visit How to Register - Notts NHS App or telephone Connected Nottinghamshire on 0115 8838873.

Caring for People at Highest Risk

GP Practices have been asked to help with the management of patients who are at the highest risk of severe illness if they catch Coronavirus (also known as COVID-19). This means a patient with an underlying disease or health condition, who catches the virus is more likely to be admitted to hospital than others.

Patients who are at risk:

  • Aged 70 or older (regardless of medical condition)
  • Aged under 70 with an underlying health condition (i.e. anyone advised to get a flu jab as an adult each year on medical grounds)


Your employer is required to take steps to reduce the risk of exposure to COVID-19 in the workplace and should be able to explain to you the measures they have put in place to keep you safe at work.

If you have concerns about your health and safety at work you can raise them with your workplace union, the Health and Safety Executive or your local authority.

If you have concerns you can get advice on your specific situation and your employment rights by visiting the Acas website or calling the Acas helpline on 0300 123 1100.

If you require additional care and support

You should continue to seek support from the NHS for your existing health conditions. You can access a range of NHS services from home, including ordering repeat prescriptions or contacting your health professional through an online consultation. To find out more visit Health at Home, or download the NHS App. If you have an urgent medical need, call NHS 111 or, for a medical emergency, dial 999.

You should continue to access support from local charities and organisations, as well as NHS Volunteer Responders. As well as helping with shopping and medicines delivery, NHS Volunteer Responders can help with a regular, friendly phone call, either with someone else who has previously been advised to shield or with different volunteers and transport to medical appointments.

Call 0808 196 3646 between 8am and 8pm to arrange support or visit NHS Volunteer Responders website. Speak to your health care professional to arrange transport support.

Mental Health

It is also important to look after your mental health. Go to the Every Mind Matters website for advice and practical steps that you can take to support your wellbeing and manage your mental health during this pandemic.

If you or someone you care for are experiencing a mental health crisis, we urge you to make contact with a local health professional immediately.

Our Location

NG15 7UA

Our Address
Oakenhall Medical Practice,
Bolsover Street,
NG15 7UA

Tel: 0115 963 3511

General Enquiries
Phone: 0115 963 3511

Home Visits & Emergencies
Phone: 0115 956 2298

Got A Question? Contact Us Today!

Your Doctors Surgery in Nottinghamshire

Located in a central location with ample parking.

Location & Contact

Oakenhall Medical Practice
Bolsover Street,
NG15 7UA
Tel: 0115 963 3511

NG15 7UA
Opening Hours

Monday: 08.00 – 18.00
Tuesday: 08.00 – 18.00
Wednesday: 08.00 – 18.00
Thursday: 08.00 – 18.00
Friday: 08.00 – 18.00