Cholesterol NHS England Initiative

Cholesterol NHS England Initiative

Dear Patient

All practices in England have been requested to participate in the initiative to increase awareness of patients understanding of how Cholesterol levels can impact on health.

Oakenhall Medical Practice will be sending out information to relevant patients who are included in this initiative. Over the coming months, the practice will be sending out messages to patients to invite them to take part in this initiative. Please respond via the link in the message which is being sent to patients by their mobile telephone.

Shingles Vaccinations

Please contact reception to make your appointment for shingles vaccinations.

The shingles vaccination for the protection against the shingles virus are available for patients aged 70 - 79

New System for Sending Messages to Patients

We have introduced a new system for sending messages to our patients. The system is called MJOG and works with our clinical systems to send text messages for all patients for whom we hold details of their mobile telephone number.

When you book an appointment you will receive a text message confirming it. The message will be sent within a couple of hours of you making the appointment. However if your appointment is more than 7 days away you will not receive a message until 7 days BEFORE the appointment. All patients will also receive a reminder text message the day before their appointment. If you receive the reminder and no longer need the appointment you can quickly and easily cancel your appointment by texting CANCEL to the number in the message. Please be aware if you are booking an appointment for the same day you will not receive a text confirmation message.

After your appointment you will receive a text message asking you to participate in our Friends and Family Test - it is a quick and simple text response for how you would rate the practice.

We will start to send out health campaigns using this system. For example if we do not have an up to date smoking status for you we will text you to find out if you smoke or not. A simply text reply will provide us with the information we require.

Practice Training Events

The practice will be closed on:

Thursday: 26 May 2022

Thursday: 23 June 2022

Thursday: 21 July 2022

Thursday: 22 September 2022

Thursday: 20 October 2022

Thursday: 24 November 2022

Thursday: 26 January 2023

Thursday: 23 February 2023

Thursday: 23 March 2023

Further dates will be posted in due course when available.

From 12:30 pm - 6.30 pm for a Training Event.

If you have a matter that requires urgent advice please telephone 0115 9633511, where you will be transferred to the Out of Hours Service.

Wednesday (Reception Desk) : Practice Staff Management Updates/Training (12:30 - 13:30)

In order for all Practice Staff to receive essential training and practice management updates, the Reception Desk will be closed every Wednesday for one hour.

A receptionist will be available to answer the telephone and to provide assistance with any medical emergency.

Patient Participation Group Meeting Date

The Chairperson and Practice have made the decision to suspend Patient Participation Group meetings until the Coronavirus has eased. A new date will be posted at that point. In the meantime, The Patient Group and the practice will provide a quarterly newsletter. Please see the dedicated Patient Participation Group web page.

Public Holiday Notices

The practice will be closed for:


  • Good Friday: 29 March 2024
  • Easter Monday: 1 April 2024

Early May Bank Holiday

  • Monday 6 May 2024

Spring Bank Holiday:

  • Monday 27 May 2024

Summer Bank Holiday:

  • Monday 26 August 2024

Christmas 2024

  • Christmas Day Wednesday 25 December 2024
  • Boxing Day Thursday 26 December 2024

New Year 2025

  • New Years Holiday Wednesday 1 January 2025

Prescription Champion

Do you have a question or query about your repeat prescription, or has your request been declined and you do not fully understand the reason why. The practice has a Prescription Champion from 8am to 6.30pm available to discuss your concerns and provide assistance by liaising with the GP, to address your questions. Please contact the surgery and ask to speak to the Prescription Champion.

Changes to over the counter medications on prescription for minor illnesses

Changes to over the counter medications on prescriptions for minor illnesses

From Wednesday 1 March 2017, we will be limiting prescriptions of over the counter (OTC) medicines for minor ailments.

This decision was made after looking at feedback from clinicians and the findings of a six week patient engagement campaign undertaken by the South Nottinghamshire CCGs (Nottingham North and East, Nottingham West and Rushcliffe).

These plans mean that instead of receiving OTC products (such as paracetamol or ibuprofen) for short-term, self-limiting conditions (see leaflet below) on prescription, patients will be encouraged to self care and buy their own from their local pharmacy.

Rather than visiting their GP, most people can take care of themselves when they have a minor ailment through a combination of self care and OTC medicines, which can be bought in supermarkets and shops as well as in pharmacies.

Please note that:

There are no plans to limit OTC medicines for people with long-term conditions

GPs will be able to prescribe in circumstances of clinical need

If symptoms persist, please book a GP appointment

There are lots of benefits to self care:

Expert advice to support you

Pharmacists can offer expert advice on a wide range of illnesses and you don’t need to make an appointment. Your consultation will be confidential and discreet.

Save yourself time

There’s no need to wait for a GP appointment - a lot of pharmacies are open late and at the weekend.

Save your GP time

Choosing to self care can free up more GP time so they can spend more time with patients with more

complex conditions.

Save the NHS money

In 2015, practices across the South Nottinghamshire area (excluding Nottingham City), spent £1,966,265 on prescribing over the counter medicines. Many of these items are low cost and available from the pharmacist, and some are even available from your local shops and supermarkets. The money spent on those prescriptions, for minor illnesses, could be spent on treating more serious conditions.

Download the leaflet

For more information go to the Nottingham North and East CCG website

Practice Privacy Statement

How information about you helps us to provide better care Including Practice Privacy Statement
Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.
You have a choice - for more information please visit the "Confidentiality" section on this website.

Diabetic Audit: Helping to improve diabetes care

This GP Practice is taking part in an important national project about diabetes care and treatment in the NHS. The project is called the National Diabetes Audit (NDA).

To take part, your GP practice will share information about your diabetes care and treatment with the NDA. The type of information, and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security.

Taking part in the NDA shows that this GP Practice is committed to improving care for people with diabetes.

If you do not want your information to be used, please inform the receptionist, your GP or nurse. This will not affect your care.

How do I: Put the Oakenhall Medical Practice "APP" on my Mobile Phone

To apply the Oakenhall Medical Practice "APP" to your mobile phone you will need to create a shortcut:

To create a shortcut from your android phone you would need to do the following:

  • Launch Chrome for Android (you may need to download this from the App Store)
  • Open up the Oakenhall Medical Practice website
  • Click the vertical dots on the right-hand side of the page
  • Click 'Add to home screen'

This should then add in a shortcut onto your phone to view the website easily and quickly.

To create a shortcut from your iPhone you would need to do the following:

  • Open up Safari
  • Load the Oakenhall Medical Practice website
  • Click the square button with an arrow pointing upwards
  • Scroll along the bottom icons until you see 'Add to Home screen'
  • Add the website details in and click 'Add' on the top-right

Oakenhall Medical Practice's website should now show in the home screen on an iPhone

Oakenhall Medical Practice has enhanced the telephone system. Please be aware that incoming and outgoing telephone calls may be recorded for training and monitoring.

Advertising of Pharmacies/Online Pharmacy Services.

Advertising of Pharmacies (by Email) and Online Pharmacy Services provided by Oakenhall Medical Practice (14/02/2020)*

Oakenhall Medical Practice *does NOT* advertise or recommend named pharmacies or online pharmacies by email, text or in person. *This is against NHS England guidelines*.

Oakenhall Medical Practice *does offer* SystmOne (practice enabled computer) online services. This is by *patient request only;* by completing the relevant form and the patient attending the practice with the form and their photographic identification. The practice will then generate a Username and Password.

Usernames and Passwords are never posted, emailed or provided over the telephone, but given in person at the practice with confirmation of photographic identification.

Oakenhall Medical Practice will *never* email a patient, to request that the patient should return the email, with the patient’s online services Username and Password.

Oakenhall Medical Practice *does* recommend the alternative patient online access for prescription requesting and appointment booking provided by NHS England: *NHS APP*
Information is available on the NHS website:

Photographic Images - Invasion of Privacy

Oakenhall Medical Practice does not give permission for images to be taken of any member of the Practice Staff, patient or third party contractor in any part of the premises.

Oakenhall Medical Practice does not give permission for images or information about any member of the Practice Staff, patient or third party contractor to be posted on Social Media of any kind.

This is an invasion of privacy, violation of the right of publicity or defamation.

Opting out of NHS Digital collecting your data (Type 1 Opt-out) before 1 September 2021

If you do not want your identifiable patient data (personally identifiable data) to be shared outside of your GP practice for purposes except for your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out. Please visit: General Practice Data for Planning and Research: NHS Digital Transparency Notice - NHS Digital

Who we share patient data with

All data which is shared by NHS Digital is subject to robust rules relating to privacy, security and confidentiality and only the minimum amount of data necessary to achieve the relevant health and social care purpose will be shared.

If you wish to register a Type 1 Opt-out with your GP practice before data sharing starts with NHS Digital, this should be done by returning this form . You can send the form by post or in person to your GP practice or call 0300 3035678 for a form to be sent out to you.

National Data Opt-out (opting out of NHS Digital sharing your data)

This applies to identifiable patient data about your health (personally identifiable data), which is called confidential patient information. If you don’t want your confidential patient information to be shared by NHS Digital for purposes except your own care - either GP data, or other data we hold, such as hospital data - you can register a National Data Opt-out.

Our Location

NG15 7UA

Our Address
Oakenhall Medical Practice,
Bolsover Street,
NG15 7UA

Tel: 0115 963 3511

General Enquiries
Phone: 0115 963 3511

Home Visits & Emergencies
Phone: 0115 956 2298

Got A Question? Contact Us Today!

Your Doctors Surgery in Nottinghamshire

Located in a central location with ample parking.

Location & Contact

Oakenhall Medical Practice
Bolsover Street,
NG15 7UA
Tel: 0115 963 3511

NG15 7UA
Opening Hours

Monday: 08.00 – 18.00
Tuesday: 08.00 – 18.00
Wednesday: 08.00 – 18.00
Thursday: 08.00 – 18.00
Friday: 08.00 – 18.00