Tel: 0115 963 3511
You are now able to order repeat prescriptions online! For information how to register for online prescriptions please visit the Online Services Website page.
To do this please visit the link here where you can login into the system.
We provide a forty-eight hour repeat prescription service. Requests should be made in writing, either by post (please include a stamped addressed envelope in order for us to post the prescription back to you), by personal attendance at the prescription desk or alternatively you can contact the chemist of your choice and ask them to request and collect the prescription on your behalf.
All requests reaching the prescription desk by 11.30am will be available two working days later from 11.30am onwards. (Please note – this does not include Saturday or Sunday.)
We are unable to take prescription requests over the telephone, but should you have an enquiry please ring the prescription team between 10 - 12pm, (Telephone 0115 963 3511 Option 3) who will be able to assist you further.
Requesting your Prescription Online
If requesting repeat prescriptions online, it is the patients responsibility to arrange collection of the issued prescription from the practice leaving at least two working days for the prescription to be processed.
Prescription requesting from IOS Mobile System or Apple IPad:
The Computer Software Supplier (SystmOne Online), advise that different operating systems e.g. IOS mobile systems and Apple IPad show different "views" to the standard view seen by a Personal Computer:
On a Personal Computer in the Prescription Requesting - you will be able to make a "Custom Request" for a prescription that is not available in your repeat medication request list. This facility is not available when viewing via an IOS mobile system or Apple IPAD.
How to Order Repeat Medication is Changing on the 1st of June 2017.
With effect from the 1st of June 2017 we shall no longer be accepting requests for prescriptions on your behalf from pharmacies. This is a decision that has been made by the four Hucknall practices after careful consideration following a significant number of incidents with potential for patient harm. Prescriptions will therefore need to be ordered directly and you can do this in a number of ways:
Telephone requests and emails will not be accepted and we shall no longer be having a fax available for this purpose.
We understand that having the 'Pharmacy Ordering Service' has been a convenient way of ordering repeat medication however this change will be safer and a more efficient use of NHS resources. It will also mean that you and your GP will be more in control of your medication.
Please do not hesitate to speak to a member of staff for help, advice and support. In exceptional circumstances and by prior agreement the practice will continue to accept pharmacy ordered medication.
We thank you for your understanding in this instance and look forward to operating a more efficient service for you.
Do you have a question or query about your repeat prescription, or has your request been declined and you do not fully understand the reason why. The practice has a Prescription Champion from 10 am - 12 pm available to discuss your concerns and provide assistance by liaising with the GP, to address your questions. Please contact the surgery and ask to speak to the Prescription Champion.
Electronic Prescription Service
The Electronic Prescription Service enables GP's to send prescriptions electronically to a dispenser such as a pharmacy of the patient's choice. This makes the prescribing and dispensing process more efficient and convenient for patients. You can discuss this with your usual pharmacist who will arrange for the pharmacy nomination form to be completed or ask at the surgery for more information. The Electronic Prescription Service is not compulsory. All patients deciding to use the service will still need to order their prescriptions usual. We would like to remind you that practice staff cannot direct patients to a named pharmacy and it is the patient's choice to name a nominated pharmacy.
N.B. We do not accept fax requests for prescriptions or other requests.
Oakenhall Medical Practice,
Tel: 0115 963 3511
Phone: 0115 963 3511
Home Visits & Emergencies
Phone: 0115 956 2298
Located in a central location with ample parking.
Oakenhall Medical Practice
Tel: 0115 963 3511
Monday: 08.00 – 18.00
Tuesday: 08.00 – 18.00
Wednesday: 08.00 – 18.00
Thursday: 08.00 – 18.00
Friday: 08.00 – 18.00