Tel: 0115 963 3511
You are now able to book appointments online!
For information how to register for online appointments please visit the Online Services website page.
To do this please visit the link here where you can login into the system.
The surgery is open Monday to Friday between 8.00am and
6.30pm. Morning and evening surgeries for the GP's, Practice Nurses and
Healthcare Assistant are by appointment only.
Morning on the day appointments can be made from 8am by telephone (0115 963 3511). We will endeavour to see walk in patients on the same day; however this will be booked with the 'on call' doctor. Please advise the staff if you have a problem for which you require emergency advice.
Evening appointments can be made up to two weeks in advance by telephone (0115 963 3511) at 8am. Please note evening appointments are intended for patients who wish to arrange a routine appointment in advance, if you wish to arrange an appointment for that day, please ring from 8am for a morning appointment which are available every day Monday to Friday.
It is advisable to confirm that the doctor you wish to see is on duty, particularly during holiday periods. There may be circumstances in which you are asked to see an alternative doctor as some changes are inevitable at various times.
To ensure equal access to appointments not all appointments are available to be booked online, therefore, if you are unable to book a suitable appointment, please telephone the practice to see which other appointments are available.
For medical emergencies, please contact the practice at any time and your problem will be dealt with.
Urgent Medical Problem
If you are concerned about an urgent medical problem, please contact the practice on 0115 956 2298. Between the hours of 8 am to 6.30pm you will be able to speak to a receptionist, who will assist you in your enquiry.
If you wish to speak to a doctor, the receptionist will arrange this for you.
If you require advice, which can be given briefly over the telephone by the doctor, please ring from 8am to speak to a receptionist, who will assist you.
Confidentiality in the Surgery
If you wish to discuss something of a confidential nature with the surgery staff, please inform a member of staff.
When the GP Surgery is Closed
If you or your family need urgent medical care when the surgery is closed, please telephone 111. Calls to the NHS 111 service are free from both landlines and mobiles. The usual daytime surgery number will re-direct you to telephone the NHS 111 service..
Your needs will be assessed and you will either be given advice or arrangements will be made for you to be seen by a healthcare professional.
You can also call NHS 111, which provides a 24-hour advice and health
information service on Telephone Number: 111 (calls to the NHS 111
service are free from both landlines and mobiles.
Urgent Care Centre in Nottingham
The CityCare NHS Urgent Care Centre is based at Seaton House, London Road, Nottingham. NG2 4LA.
The NHS Urgent Care Centre will offer assessment and treatment for health conditions that are urgent but non life-threatening such as:
Minor burns and scalds, minor head injury with no loss of consciousness, skin infections and animal bites, suspected broken bones, sprains ans strains (X-ray available), eye infections and minor eye injuries.
The Centre is not appropriate for: Non-urgent health problemsn that could be seen by your GP or a Pharmacist/routine services such as blood tests or suture ('stitches') removal
The service is open every day between 7am and 9pm, with no appointment needed.
You can call 0115 8838500 for directions and current waiting time, but medical advice over the telephone is not provided.
Patients who have a minor illness or wound dressing services at the weekend, should contact Oakenhall Medical Practice (Telephone 0115 963 3511 Monday - Friday) between the hours of 8am to 6.30pm or call NHS 111 (Monday - Friday or at weekends) between the hours of 6.30pm to 8am, if you want to talk about your symptoms over the telephone.
An NHS dental nurse is available on-site that can provide free advice on dental problems however consultation with the Dentist is chargeable. The Dental Nurse is available from 8.30am - 6pm Monday to Friday and 8.30am to 12.30pm saturday and Bank Holidays.
Your local pharmacy can also offer you a range of services, including free expert and confidential advice including treatment for very minor illness and injuries including colds, eczema, hay fever, aches and pains.and medications to relieve the symptoms of minor ailments.
Self-help information is also available at www.nhs.uk.
A&E is for serious and life-threatening emergencies only.
When seen by a clinician you have a right to a chaperone at all times. Please ask at reception before your appointment and this will be arranged.
Support During your Consultation - Interpreter
Please let a member of the Practice Team know if you have any communication, information or support needs during your clinician appointment or on accessing the practice. Such as an Interpreter, large print, easy read, Braille, an Advocate or Portable Hearing Induction Loop. Please provide the practice with advanced notice of your requirement, in order for the service to be booked. Your appointment time may be limited by the availability of this service.
If you have a urgent dental problem your should arrange a dental appointment. If you have a regular dentist, you should telephone them to arrange an urgent appointment.
The Nottinghamshire Emergency Dental telephone number is 0115 9935540 or 0115 9343052 (for out of hour calls).
Oakenhall Medical Practice,
Tel: 0115 963 3511
Phone: 0115 963 3511
Home Visits & Emergencies
Phone: 0115 956 2298
Located in a central location with ample parking.
Oakenhall Medical Practice
Tel: 0115 963 3511
Monday: 08.00 – 18.00
Tuesday: 08.00 – 18.00
Wednesday: 08.00 – 18.00
Thursday: 08.00 – 18.00
Friday: 08.00 – 18.00